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For over 25 years,
millions of people have successfully used Pelican™ Products in a variety
of fields: industrial, recreational, public safety, law enforcement, and
government, to name a few. In the unlikely possibility that you should
have a problem, all Pelican™ products are of course covered by the
Pelican™
Unconditional Lifetime Guarantee of Excellence.
If for any reason you are not satisfied with the quality or performance
of the Pelican™ product you have purchased, Pelican™ Products will
gladly replace the product or refund your money (at your option) within
30 days after the purchase through the original Dealer/Retailer.
Pelican™ Products will
continue to guarantee the product directly, against breakage or defects
in workmanship. The o-rings must be kept greased (and replaced if
damaged) per product instructions. (Replace o-rings annually or when
damaged.) Any liability, either expressed or implied is limited to
replacement of the product. This guarantee is void only if the Pelican™
product has been abused beyond normal and sensible wear and tear. The
guarantee does not cover shark bite, bear attack and children under
five. Please contact Pelican Products and request a Return Authorization
Number by calling:
(310) 326-4700 or (800) 473-5422 (Outside CA) |
Heavy duty tough plastic
shipping cases with recessed ATA 300 rated hardware. Available in more
than 700 sizes with foam interior options. All Case Matrix CMx series
carry a LIFETIME
GUARANTEE against breakage or defect in workmanship.
Damages due to accident,
improper care, negligence or normal wear, where Case Matrix is not at
fault, will be repaired for a reasonable charge.
Warranty repair policy:
Customers is
responsible for all shipping charges. Please ship your item for
repair directly to CPD Industries Customer Service Department, with
freight PRE-PAID either Ground
UPS or Common Carrier. We will not accept COD shipments. Please contact
our Customer Service Department at
(800) 882-4730 (USA) or
909-613-1999 for return authorization number (RMA)
before shipping your merchandise.
Make sure to use the original
packaging to ensure the product arrives in good condition, and to
include a copy of the packing list or invoice, this will facilitate that
your problem is handled quickly and to your complete satisfaction.
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